Cancellation Policy - Un8age Skincare Products
Cancellation Policy – Un8age Skincare Products your trusted source for skincare and fitness products. We strive to ensure a seamless and satisfactory experience for our customers. Please read our cancellation policy carefully to understand your rights and obligations when making a purchase.
Cancellation Policy:
Order Cancellation Before Shipment:
- You may cancel your order at any time before it has been shipped. To cancel your order, please contact our customer service team at 011-69268382 or email us at care@un8age.com. Please include your order number and a brief reason for the cancellation.
Order Cancellation After Shipment:
- If your order has already been shipped, it cannot be canceled. However, you may return the products in accordance with our return policy once you receive them.
Shipping Time:
- Orders are typically processed and shipped within 5-7 business days. Once your order is shipped, you will receive a confirmation email with tracking information.
Return and Refund Policy:
- If you wish to return a product, please refer to our Return and Refund Policy for detailed instructions on how to proceed. The product must be unused, in its original packaging, and returned within 30 days of delivery. Return shipping costs are the responsibility of the customer, except in cases of defective or incorrect products.
Exceptions:
- Certain items may not be eligible for cancellation or return. These include, but are not limited to, perishable goods, customized products, and items marked as final sale. Please refer to the product page for specific details.
Contact Us:
- For any questions or concerns regarding your order or our cancellation policy, please contact our customer service team at 011-69268382 or email us at care@un8age.com. We are here to assist you and ensure your satisfaction with our products and services.
Thank you for choosing un8age. We appreciate your business and look forward to serving you again in the future.
